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Synopsis

Have you involved in projects that were led by experienced project leaders with proper work plans and yet encountered big challenges in developing the right solution that meets Business expectations? Inaccurate requirements elicitation & analysis consistently ranks in the top three causes of project failure. Yet many organizations in Hong Kong do not have the resources with the right tools & techniques in place to perform this critical project development function properly. This unique course is aimed at Business Representatives, Product Owners (Agile), Business Analysts, Project Managers and Team Leaders who are looking for skills beyond traditional approach in user requirements development. In this intensive workshop, your instructor will explain the concepts, principles of business analysis (planning, elicitation, analysis & evaluation) advocated in “Business Analysis for Practitioners – A Practice Guide”, a best practice published by PMI USA. This course carries 7 PDUs which can be used to meet part of your PMP re-certification PDU requirements, as well as partially fulfilling the 35 PDU contact hours requirements to attend the PMI-PBA certification examination.

Course Objectives: 

Upon completion of the course, you will be able to:

• Quote key Business Analysis concepts, principle & processes to justify your project requirements development approach & resource needs.
• Describe steps in developing a sound Business Case for a project that aligns with organization strategy.
• Implement some of the BA best practices to enhance your product development outcomes
• Plan for your PMI-PBA exam study covering all five BA Knowledge Domains.

Course Objectives: 

Upon completion of the course, you will be able to:

• Quote key Business Analysis concepts, principle & processes to justify your project requirements development approach & resource needs.
• Describe steps in developing a sound Business Case for a project that aligns with organization strategy.
• Plan for your PMI-PBA exam undertaking

• Needs Assessment:
  • Define business problems or opportunities
  • Develop Business Case
  • Project goals & objectives
  • Stakeholder analysis
  • Determine stakeholder value in a project
• Business Analysis Planning
  • Determine project context
  • Plan requirement traceability
  • Plan requirement management
  • Plan requirement change
  • Plan document control
  • Define expected outcomes – Solution Acceptance Criteria
• Elicitation Process & Techniques
  • Brainstorming
  • Interview
  • Focus group
  • Facilitated Workshop
  • Observation
  • Survey
  • Others
• What is Analysis
  • Scrutinize, elaborate
  • Organize
  • Decompose
  • Prioritize
  • Specify
  • Tools & Techniques
• Scope Model: Context Diagram, Use Case Diagram, Feature Model, etc.
• Process Model: Flow Chart, BPMN, User Story, Use Case
• Rule Model: Decision Tree & table
• Data Model: DFD, ERD, Class Diagram
• Interface Model: System Interface Table, User Interface, Wireframe
• Traceability & Monitoring
  • Monitor requirement artifacts status
  • Update requirement status
  • Communicate requirements overall status (issues conflicts, risks)
  • Manage change to requirements
• Evaluation
  • Validate test results
  • Analyze solution gaps
  • Get solution sign-off
  • Evaluate solution results
• PMI-PBA Exam Practice Questions & Exam Process Review

Audience

• Those who are interested in leading or participating in project requirements elicitation & analysis
• Project Managers, Team Leaders and Business Analysts who want to know the best practices in Business Analysis in a project environment
• PMPs aiming at gaining PDU

Format

• Interactive Classroom Instruction
• Small Group Exercises

Instructor’s Profile

Mr. Raymond Wong Past-President, PMIHK, PMP, PMI-ACP, PMI-PBA, CSM, CSPO, CPIT(PD)

Being a seasoned executive and project director with expertise in ICT Technology, Raymond understands the significance of professional project management, business analysis, technical development methods and how these competencies are increasing importance to an organization. Raymond has over 30 years of IT experience with leading edge corporations. He has held senior positions such as Managing Director, General Manager, and Principal Consultant of leading-edge technology and system integration firms in Canada, Hong Kong and China. Raymond is very passionate about the professionalism in Project Management, Agile Approach & Business Analysis. He was one of the founders of the Project Management Institute (PMI), Hong Kong Chapter in 1997 and has been serving as an Executive Committee Member of the Hong Kong Chapter from 1997-2013. He is the Past President of PMI Hong Kong Chapter. Currently, Raymond is managing his own consultancy business.

Instructor’s Profile

Mr. Alex Sin PMP®, PMI-ACP®, PMI-PBA ®, ITSM® Manager, SAFe SPC®, ICP-ACC®, ATP Trainer (PMP)

Alex Sin is an independent consultant, comes 30 years of successful business experience, of which 14 years in IT services and 16 years in Learning & Development.

Alex Sin is a certified instructor in a number of areas including Management Development, IT Consulting and Project Management. Alex is certified as PMP®, PMI-ACP®, PMI-PBA®, ITIL/ITSM® Manager, SAFe(6)SPC, ICP-ACC well equipped with Methodology to deliver Consulting services. He is also a practitioner of MBTI® and DISC® well-known consulting tools.

Alex enriched his Project Management experience from large scaled projects like Libraries, EMSD and Companies Registry. Alex is the Vice President (2003-2023) of Project Management Institute Hong Kong Chapter. He used to take charge software development and the acceptance. He recently finished a virtualization project for a local telecom company. Alex offered important advice to internal system development including accounting, manufacturing, logistics and government industries. He regularly delivers Project Management related classes to the AP region and has trained more than 10,000 professionals.

Alex graduated from The University of Toronto with major in Computer Sciences.