Details:Name PMIHK Phone +852 2784 1880 Email email@example.com Category Courses
Leading People Through Changes
|Date:||21 September 2019|
|Time:||9:30am – 5:30pm|
|Instructor:||Mr. Alex Sin|
|Fee:||PMI-HK Member: HKD 1,800
Non-PMI-HK Member: HKD 2,100
Changes are unavoidable in an ever-changing market, which resulted in change of corporate strategy, organization, role & responsibility, processes and finally company’s product or service to customer.
Before customer is satisfied, staffs must be satisfied first. It is because only happy staff can make customer happy. It is always manager’s challenge to manage change “before”, “during” and “after” while keeping customer and employee satisfaction. Changes lead to different sizes of projects. Project Manager is always the People Manager to lead and influence stakeholders.
Manager is smart enough to prepare a plan to manage changes. Unfortunately, every plan is just a piece of paper which requires people to implement accordingly. It’s more effective to allow stakeholders to implement their own parts based on their expertise at frontline. How good you lead people determine how good the result will be. Fast moving organization is always the winner among market players.
The key success factors are around:
- Discovery of changes
- Readiness in people, process and tools
- Flawless implementation
- Smooth transition
- Full integration
The topics covered include the followings:
- The change framework
- Roles in the change
- Corporate and Business Strategies
- Identify and bridge the gap
- The Molecule map
- Stakeholders Analysis
- Dream impossible dream
- Assess Impact
- Tailor-made the Communication
- Remove roadblocks
- From resist to accept
- Support and maintenance
- The team operating model
- Cultivate the change
Upon completion of the course, attendants will be able to:
- Effectively tell why change
- Systematically manage the change
- Readily see the impact of the change
- Significantly measure the progress and success
- Project Managers, Team Leaders moving into team leadership positions
- Program Managers, Functional Managers, Project Team Members and Business Planning Personnel
- People who would like to know about Change Management
- PMPs aiming at gaining PDU
Instructor’s Profile – Mr. Alex Sin, PMP®, PMI-ACP®
Alex Sin is an independent consultant with more than 24 years of IT experience with expertise in Consulting, Project Management and Training. While at Hewlett-Packard HK SAR Limited in the previous 10 years, Alex Sin was the Learning and Development Manager and a certified instructor in a number of training including Negotiation, Consulting and Management Development. Alex is certified as a ITIL/ITSM Manager, well equipped with Methodology to deliver IT Consulting. He is also a practitioner of PDI, MBTI and DISC well-known consulting tools.
Alex enriched his Project Management experience from large scaled projects like Libraries, Electrical and Mechanical Services Department and Companies Registry. Alex shifted his role to business manager in 1995 and was dual-hatted as the Outsourcing Manager in charge of Home PC Call Centre. Since Y2K, he dedicated himself to Learning and Development and developed a number of professionals in the Greater China.
Alex is the current Vice President Volunteer Development at Project Management Institute Hong Kong Chapter. Alex graduated from The University of Toronto with major in Computer Sciences and Mathematics.