Business Analyst – 2 years contract
Savills Property Management Limited
Savills is a global real estate services provider listed on the London Stock Exchange, with an international network of over 700 offices across the Americas, Europe, Asia Pacific, Africa, and the Middle East. We are known for our premium brand and innovative thinking, offering a broad range of specialist advisory, management, and transactional services to clients worldwide.
As the Asia Pacific headquarters, our Hong Kong office is a major hub with over 16,000 staff, providing a full spectrum of property services through key operations including Savills Property Management.
We require a high calibre individual to join us for the following position:-
Business Analyst – 2 years contract
About the Role:
Savills is embarking on a significant digital transformation aimed at revolutionizing the property management industry. We are looking for an experienced Business Analyst to join our team and play a central role in this journey, working across a portfolio of high-impact technology projects.
As the critical bridge between business units and technology partners, you will be responsible for analyzing complex business challenges, identifying opportunities for process re-engineering, and defining clear requirements for our next-generation systems. Your work will directly influence our technology roadmap and ensure that our solutions deliver measurable business value and a competitive edge.
What You Will Be Doing (Responsibilities):
- Analyze and map “as-is” business processes across property management, finance, and procurement, and take the lead in designing efficient “to-be” workflows using process flow diagrams (e.g., BPMN).
- Facilitate and lead requirements gathering workshops with various business units to elicit, document, and validate business needs.
- Define and document detailed business rules, including complex approval flows, user access control logic, and system configurations for our new SaaS platform.
- Create and maintain key project documentation, including Business Requirement Documents (BRD), functional specifications, and user stories.
- Act as the primary liaison with the selected software vendor, communicating business requirements and ensuring technical solutions align with expectations.
- Develop User Acceptance Testing (UAT) strategies, create test cases, and lead the UAT phase to ensure quality and readiness.
- Lead user training sessions and develop comprehensive training materials and support documentation to drive user adoption.
- Independently facilitate project meetings and prepare clear, concise presentations for stakeholders and management.
What You’ll Bring (Requirements):
- A minimum of 5 years of experience as a Business Analyst, System Analyst, or in a similar role, with a proven track record in system implementation projects (SDLC).
- Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related discipline.
- Strong, demonstrated experience in business process analysis, mapping, and re-engineering.
- Hands-on experience with large-scale enterprise systems such as PMS, ERP, HRIS, Financials, Accounting, or Procurement systems is highly desirable.
- Experience in configuring or acting as an administrator for a SaaS-based enterprise platform (e.g., Yardi, MRI, Workday, NetSuite, SAP, Salesforce) is a significant advantage.
- Proficiency in creating process diagrams using tools like MS Visio, Lucidchart, or Draw.io.
- Exceptional stakeholder management skills, with the ability to communicate effectively with both business and technical teams.
- Ability to work independently and manage tasks effectively in a fast-paced project environment.
- Excellent command of both written and spoken English and Chinese.
We offer attractive remuneration and excellent prospects for the right candidate.
Please apply in writing with full resume and salary expected to: Bianca.YT.Ho@Savills.com.hk
